A homeowners’ association (HOA) or condo owners’ association (COA) has the responsibilities of enforcing compliance with governing documents, creating a budget, and maintaining common spaces.
A community association management company is a third-party entity that assists the HOA or COA with its responsibilities. Here is more information on how to choose a management company for your community:
Before finding a community association management company, assess your organization’s and community’s formation and needs. A community of single-family homes may require different services than a group of condominium owners. Check to see what practice areas the company focuses on. Some companies serve multiple types of communities, including large-scale and active-adult areas.
Review the status of your homeowners’ or condo owners’ association and the available finances. If your HOA or COA has a small number of members or larger projects to complete, look for a company that assists with day-to-day operations. A COA or HOA with a larger board and hands-on volunteers may only need occasional assistance. Services a community management company can offer include:
A community association supervisor oversees a group of managers and works with the HOA or COA board when offering services. A management company provides access to legal experts who help with regulatory changes and paperwork. They also guide the association on how to recruit more volunteers to assist the community. A management company can also provide your community with electronic voting services to help you meet quorum requirements while accommodating homeowners with busy schedules.
The responsibilities of the board include maintaining common areas and buildings, such as pools, clubhouses, roofs, and elevators. Landscaping for green spaces may also be required. This retains community property values, and it can make living in the area more comfortable for homeowners.
Receiving regular maintenance requires working with vendors, and outsourcing to a management company makes it easier to find reliable services. A community management company can provide contacts and assist with invoices. Some companies offer an in-house maintenance team to help their clients. This allows your association to receive janitorial and repair services on a regular basis.
Working with a company with a maintenance team provides assistance with roof cleaning and gutter clearing. Interior and exterior inspections enable the team to identify areas that require repair. If your HOA or COA is planning a larger project, an in-house maintenance team is able to offer oversight. A maintenance team also provides fire-watch services and water-loss restoration after flooding.
If your community has been through an unexpected event, such as a fire or flooding, or is planning reserve projects, find a management company with a project office. This provides your board with dedicated project support, including planning and implementation, as well as coordination for unexpected losses. In some companies, your community association manager collaborates with a specialized team to support your HOA with large-scale projects. This coordination allows the manager to provide up-to-date information about the project status to homeowners and make sure the project is meeting deadlines. A management team with a project office also helps the board with the financial aspect of tasks. This includes navigating insurance claims after unexpected loss and raising money for projects through special assessments and loans.
Receiving the assistance of a management company helps resolve community issues and makes day-to-day operations and projects a smoother process. This can help lower complaints from community members and prevent lawsuits or other legal or financial trouble. Look for a community association management company today.
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