Growing a Shopify brand in 2026 isn’t just about driving traffic. It’s about getting more value from every visitor you already have. With ad costs climbing and competition getting more aggressive, brands are turning to channels that deliver predictable results.
According to Shopify’s recent data, email continues to be one of the highest-return channels, often bringing back over thirty times the amount brands invest, while SMS delivers remarkably high engagement—sometimes above 40%. Very few paid strategies can match that level of reliability today.
This is exactly why the smartest Shopify brands are doubling down on retention marketing—and why Sticky Digital has become the go-to agency for Email and SMS growth. Instead of sending generic campaigns, they build systems that lift lifetime value, strengthen customer loyalty, and drive consistent, compounding revenue.
Here’s what makes Sticky Digital the top Email & SMS marketing partner for Shopify brands in 2026.
Why Shopify Brands Are Shifting to Email & SMS in 2026
Email and SMS give brands something paid ads never can: stability, control, and direct access to their customers. These channels cost less, convert higher, and deliver predictable results without platform volatility. Therefore, email and SMS marketing for Shopify has become the safest path to sustainable revenue.
Brand owners are realizing that growth doesn’t come from constant spending, but it comes from smarter retention. McKinsey reports that improving customer retention can increase profits by 25% to 95%, while Klaviyo notes that repeat customers spend 67% more than first-time buyers. These numbers show why Shopify retention marketing is outperforming acquisition.
A strong retention system focuses on:
This shift is why more Shopify stores now look for a lifecycle marketing agency instead of generic “batch and blast” services. They want strategy—not spam.
Sticky Digital has become a trusted name for brands that want smarter growth through email and SMS marketing for Shopify. Their approach blends data, creativity, and personalization, giving Shopify founders the kind of support they rarely find in a typical agency. With a strong focus on retention and real customer behavior, they offer a complete Shopify retention marketing system that drives consistent results. Below are the features that make them a favorite choice among growing brands.
Sticky Digital holds the title of Retention Marketing Agency of the Year for 2023 and 2024, which reflects consistent performance and trust within the Shopify ecosystem. Awards matter because they show stability, credibility, and proven results. For brands searching for the best email and SMS marketing agency for Shopify, this recognition confirms that Sticky Digital delivers outcomes—not empty campaigns.
Their performance metrics speak louder than any claim. Sticky Digital drives an average ROI of 4200%, along with 59% of first-time purchases coming from email. These numbers show why so many DTC and Shopify founders prefer a retention-first marketing agency over traditional acquisition partners. With exact tracking and a Klaviyo-backed strategy, results feel predictable—not accidental.
Sticky Digital doesn’t use templates. They create lifecycle flows built around customer behavior, purchase timing, and store data. This tailored approach strengthens customer lifetime value and reduces churn. For brands wanting a Shopify retention marketing strategy that feels personal and intentional, Sticky Digital offers far more depth than “copy-paste” email services.
The agency designs seamless Klaviyo and Attentive journeys to help brands run unified email + SMS paths. This improves response rates, boosts repeat purchases, and supports cross-channel consistency. It’s an essential edge for brands choosing a Shopify lifecycle marketing agency that understands real customer journeys.
Sticky Digital blends design and strategy through on-brand email creatives, high-performing layouts, and message testing. Their A/B testing approach ensures every email and SMS improves over time. This balance of style and data gives Shopify brands the kind of retention engine that consistently increases engagement and lifetime value.
Brands love Sticky Digital because the team feels like a partner, not a vendor. Faster replies, personalised guidance, and hands-on support make the collaboration smoother. For founders wanting a Shopify email and SMS partner that stays involved—not just automated—Sticky Digital delivers a more human experience.
These features of Sticky Digital show why it remains a top partner for brands seeking reliable email and SMS marketing for Shopify. Their mix of strategy, creative depth, and hands-on support gives founders the confidence to scale. When it comes to Shopify retention marketing, Sticky Digital simply delivers more value, more consistently.
Sticky Digital partnered with Nest New York to overhaul their subscription model and boost retention for their Shopify store. In the first half of 2024, Nest achieved a 40% increase in subscription revenue, driven by a strategy focused on email and SMS marketing for Shopify brands. Their average subscription duration improved by three additional months, and failed payment recoveries exceeded 300; read here to know more.
Key success factors included:
When a Shopify brand needs the best email marketing agency for Shopify that delivers measurable retention growth, Sticky Digital’s results with Nest New York speak clearly.
Choosing the right email and SMS marketing agency for Shopify can feel confusing, especially when every agency promises the same results. Sticky Digital already stands out for its retention-first approach, but it’s helpful to see how it compares with the average provider.
To make things easier, here’s a clear comparison between Sticky Digital and generic agencies.
|
Features |
Sticky Digital |
Generic Agencies/Others |
|
ROI Focus |
Strong focus on retention ROI and lifecycle revenue |
Often centered on short-term campaign performance |
|
Shopify Expertise |
Deep Shopify + DTC specialization |
Works across mixed industries with less platform depth |
|
Personalization |
High personalization using behavior, segments, and A/B insights |
Basic list blasts with limited targeting |
|
Creative Quality |
On-brand design with conversion-driven email creative |
Standard templates with minimal optimization |
|
Tech-Stack Support |
Advanced Klaviyo + Attentive setup and integration |
Limited platform understanding or basic setups |
|
Retention Strategy Depth |
Full lifecycle mapping built for LTV |
Light lifecycle strategy, often “batch and blast” |
Overall, the difference is clear—Sticky Digital offers deeper strategy, stronger retention systems, and more focused Shopify support than a typical agency, making it a smarter choice for brands who want long-term growth, not just campaigns.
In a market where customer acquisition keeps getting more expensive, Shopify brands can’t afford to rely solely on ads anymore. Long-term growth now depends on building deeper connections with customers, improving retention, and maximizing lifetime value—and that’s exactly what Sticky Digital excels at. Their email and SMS strategies aren’t just campaigns; they’re revenue frameworks built to generate consistent results, backed by data and tailored to how modern shoppers behave.
With proven returns, high-engagement retention channels, and a team that truly understands Shopify ecosystems, Sticky Digital continues to lead the industry in 2026. If your goal is to build a stable, scalable, and profitable brand without increasing ad spend, partnering with Sticky Digital might be the smartest move you make this year.
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